Contact Us

Call Customer Services on  0080049294929 (toll free)
Customer Services  0080049294929

If you have any questions which are not answered by our FAQs, please contact our online Customer Care team who are available to assist during the following opening hours. This excludes Easter Sunday, Christmas day and New Year’s day.

• 8:00 - 22:00 (HKT) Monday to Saturday: Emails only
• 10:00 - 17:00 (HKT) Monday to Saturday: Phone
• Live Chat available 24/7

For questions or queries, please contact Jimmy Choo Customer Services: call from France on 0805 636 699 from Germany on 0800 589 3766. From any other country dial 0080049294929 (toll free) or email us at

We aim to reply to your enquiry within 24 hours.

Other Enquiries

Press and media

If you are interested in working at JIMMY CHOO please refer to our Careers Section.

Call Customer Services on  0080049294929 (toll free)
Customer Services  0080049294929